FAQ - Frequently Asked Questions

Q: My doctor's office told me to report to the Station Medical Center. Where do I go?

A: You must call your doctor's office directly and ask which doctor and medical practice (healthcare provider or tenant) you are to see for your appointment. Please refer to our map of tenant locations to find your doctor's location and phone number.

Q: I have an appointment at Station Medical Center, where do I park?

A: Please review our parking map and if you still have questions, please contact your doctor's office directly.

Q: I need to cancel an appointment that I have with one of the medical provider's at Station Medical Center. Where do I call?

A: You must call your doctor's office directly to cancel your appointment. Call the healthcare provider directly. See phone # for tenants.

Q: How do I get to Station Medical Center?

A: We are located on Ninth Avenue between 14th and 17th streets in downtown Altoona. From I-99 north or south, follow the 17th Street exit to downtown and 9th Avenue. Turn right onto Ninth Avenue and use the entrance that best corresponds with the tenant you will be visiting.

A map for all tenants and their physical addresses can be accessed by clicking here to view a map of tenant locations.

Q: I may have left a personal item at Station Medical Center. Is there a Lost and Found number?

A: Lost and Found is overseen by our Security Staff and they are in most hours and would have ready access to lost/found items. Security can be reached at 814-934-4354 OR please call your doctor's office directly. Depending where the item was left, lost/found items are kept in different areas.

Q: Where do you pick up films & disks from CT scans & MRIs done at UPMC Altoona?

A: Please call your healthcare provider for information on where to pick up films and disks.

Q: I am looking for a patient at the hospital. How do I reach them?

A: Please call UPMC Altoona at 814-889-2011.

Station Medical Center is a smoke-free facility!


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